FAQ's
Limited Editions
As a leading provider of fine art, we take great pride in offering museum-quality limited edition pieces. Each artwork is carefully framed with beautifully crafted closed corners and hand-finished details. Printed in limited numbers, typically under 100 units, on archival canvas, every piece comes with a certificate of authenticity.
Hand-Embellished Prints
We specialize in hand-embellished prints, a process that enhances the exclusivity of our art. Our in-house artists carefully apply real paint to the finished prints, giving them the appearance and texture of original paintings. This distinctive touch not only elevates the visual appeal but also allows you to feel the texture, adding an authentic, painted quality to each piece.
Will My Print Fade Over Time?
Our artworks are designed to last, protected by our Art Shield finish and archival inks, ensuring a lifespan of over 100 years. When displayed properly, away from direct sunlight, they maintain their vibrancy for generations.
Own Stunning Artwork Today, Pay Over Time with Klarna
We’ve made it easier than ever to collect the artwork you love! With Klarna’s Pay in 3, you can spread the cost of your purchase into three easy, interest-free payments. No hidden fees, no stress—just flexible payments that work for you.
EXAMPLE
For a £310 artwork purchase:
Today: Pay £103.33 at checkout
In 30 days: Klarna charges £103.33
In 60 days: Klarna charges £103.33
Get the art you love today, pay later! Klarna handles the payments while you enjoy your masterpiece.
Can I Change My Order?
Absolutely. You have the flexibility to modify your order before it enters the production stage. This includes changes to the frame type, size, image, and final shipping address. If you wish to add more to your purchase, just reach out to us and our team will be happy to assist you with the addition.
What if I am unhappy with my order?
Your satisfaction is our top priority. If there’s any issue with your order, please contact us directly. We’re committed to resolving any concerns and ensuring your satisfaction.
When will my order start production?
We aim to start your order within 48hrs of receiving it.
How long does it take to complete my order?
Your order typically takes around 7 days to complete and dispatch. This allows us to give the necessary attention to the hand-finishing of our exclusive frames and the meticulous hand-embellishing of your chosen artwork, ensuring each piece meets our high-quality standards.
What do you charge for shipping?
Shipping is free of charge on all orders. You only pay for the price shown they are no hidden charges.
How long will it take to ship my order?
We aim to ship your order shortly after the artwork has fully dried. Shipping typically takes an additional 4-6 days via FedEx. You can expect to receive your order within 14 days of placing it.
How can I check the status of my order?
You can check the status of your order in production phase by clicking here
How can I track the shipping of my order?
Once shipped, you’ll receive a direct link from FedEx to track your order as it makes its way to you.
What if my order / shipment is damaged?
Though every art piece and frame undergoes a thorough quality check before shipping, accidents can occur. If your package arrives damaged, please contact us within 24hrs of receiving it. We’re here to provide assistance and guidance to resolve the issue promptly.
What Payments Do You Accept?
Our secure payment gateway is Stripe, allowing us to accept all major credit and debit cards.
Can I Purchase a Gift Card?
Absolutely! Our gift cards make the perfect present for family, friends, or loved ones. They’re versatile, thoughtful, and can be reloaded with additional funds or balance checked with ease.
How Do I Check My Gift Card Balance?
Received a gift card? Great! You can easily check its balance by
CLICKING HERE
Can I Add More Funds to My Gift Card?
Yes, you can! Top up your gift card at any time to continue enjoying our exquisite range of artworks and frames. Adding funds is a straightforward process, offering you more flexibility and choice.
How do I hang my artwork?
All our frames come with picture cord pre-installed, making it easy to hang your artwork. It should only take a few minutes to have your framed piece displayed on your wall.
How do I care for my framed artwork?
All our art and printed images feature a museum-grade Art Shield coating, eliminating the need for glazing. We recommend avoiding placement in areas with direct sunlight. To clean, simply use a dry duster. Avoid cleaning products or abrasives, as they could damage the surface of your image and the Art Shield coating.